REFUNDS
If you can no longer participate in the event please refer to 'Refund Policy'.
Please note the event will not be cancelled due to rain. Race organizers will review the track conditions leading up to the event and update everyone via the event website.
REFUND POLICY : Port Macquarie (Event)
50% refund if you advise us by email before (11:59PM 1st February 2025).
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No monetary refund if you advise us after 11:59PM 1st February 2025.
DO NOT ASK AFTER THIS DATE [Dates are in place for a reason]
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REFUND POLICY : Coopernook (Event)
50% refund if you advise us by email before (11:59PM 1st August 2024).
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No monetary refund if you advise us after 11:59PM 1st August 2024.
DO NOT ASK AFTER THIS DATE [Dates are in place for a reason]
​TO CANCEL AN ENTRY
Send an email to run@coastaltrackandtrailrunners.com.au with the heading “[Your full name] [Your event] Entry Cancellation” Simply mention in the email that you are canceling your entry.
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You will receive a reply email to confirm that your request has been received.
A refund of 50% of your entry will be credited if you advise us by email before the late entry fee date (SEE REFUND SECTION FOR DATES TO EACH RACE).
In the event that the event course is, in the opinion of the event organisers, unsafe (for example by reason of heavy rain, high winds, bush fires, "acts of god"), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
UPGRADE / DOWNGRADE
Please email run@coastaltrackandtrailrunners.com.au
You will receive a reply email to confirm that your request has been received.
If you have registered for TAT in a race, your training is going well and you wish to upgrade.
UPGRADE:
Please email the above email and we will adjust your entry to the bigger distance. When this is done CTTR will send you an email to advise you to log back into your registration and pay the difference from the two events. Once the payment has been received, you will be upgraded to the new distance.
DOWNGRADE:
If you wish to downgrade, due to many reason. Please email the approve email and once your registration has been downgraded to a lower distance. You will receive and email from CTTR once your entry has been adjusted. There is not refund for downgrading.